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Contact Information
We love to hear from you on our customer service, products, website or any topics you want to share with us.
Your comments and suggestions will be appreciated. Please complete the form below.
For sales enquiries:judy@ceramxpert.com
For after-sales service:max@ceramxpert.com
For technical enquiries:yong@ceramxpert.com
Call us on:+0086 193 7331 0917
Opening Hours: Mon-Fri 9:00-17:00
Visit Us
At Ceramxpert, we welcome customers to visit us in person and explore the unique range of products and services we offer. Your visit could be the perfect kick-off for your new project, providing an opportunity to clarify your goals with our experienced team and put together a plan.
Our mission is to continually enhance our products and technologies to deliver top-notch quality and exceptional service to our customers. We are committed to offering the most optimal and cost-effective solutions for challenging material properties and tough jobs.
We aim to establish long-term, mutually beneficial partnerships with our customers. Putting our customers first is our top priority, and we do so by providing high-quality products, integrity, honesty, and accountability in our global operations.
We are also dedicated to creating a pleasant working environment and better living conditions for our staff, fostering their passion and innovation as our company grows.
We recognize our responsibility to protect the natural environment and are committed to minimizing the impact of our operations, ensuring a comfortable environment for future generations.
What can you expect?
Upon your arrival, you’ll be greeted warmly with a cup of tea or coffee. You’ll be guided on a tour of our facilities by a knowledgeable staff member who cares about what you think and understands ceramics in detail. After all, we don’t just sell ceramics, we make them. Being independently owned makes all the difference.
Our location is easily accessible from the A11 and A14, with ample on-site parking and electric car chargers available for your use at no cost. We also encourage international customers to jump on a plane and come and see what we do – we’re just 45 minutes from Stanstead airport, with Cambridge close by.
Special note: Please notify us one day prior of your intention to visit. We produce many special and custom products that are protected by NDAs, we also would like to ensure that we have the staff available to give you a comprehensive tour.